Ask instead of searching
The assistant is a chat panel available on every page of an organization. It answers how-to questions from this documentation, and questions about your own accounts, costs, resources and recommendations.
2 min read
Opening it
- Assistant
- The Assistant button at the bottom right of every page opens the chat. Your conversation is kept while you move between pages; Clear chat starts a new one.
- Ask a question
- Write in your own language and press Send. Answers are short and link to the pages they mention.
- Context
- When the assistant knows what you are looking at (a resource, an audit area or a cloud account), a Context switch appears under the box. Leave it on so it can answer about that page, or turn it off to ask something unrelated.
What you can ask
- How the product works
- Setup, scores, budgets, notifications, plans: it answers from this documentation.
- Your own data
- Costs, biggest savings, resource counts, recommendations and realised savings of the current organization. It only reads data: it never changes anything in your accounts or settings.
- When it does not know
- If neither the documentation nor your data has the answer, it says so and suggests contacting support.
Allowance
- Monthly allowance
- Plans that include the assistant have a monthly allowance. The panel header shows how much of it you have used (Used).
- Not available
- If your plan does not include the assistant, or the month's allowance is used up, the panel tells you. The allowance renews the next month, or you can upgrade your plan.
Handing over to support
- Contact support
- The Contact support button of the panel sends the conversation to our support team as a ticket, so you do not have to explain it again. You get a link to the ticket, and you can follow it from Contact support in the sidebar (see Support).